About the role

Are you an Application Analyst with solid JavaScript skills looking to specialise in ServiceNow? This is your opportunity to join a forward-thinking organisation and build real expertise in one of the most sought-after enterprise platforms.

You'll work hands-on with ServiceNow development, scripting, and integrations, supported by structured mentoring and formal training to help you grow into a platform expert.


The Role:

As an Application Analyst, you'll support and enhance the ServiceNow platform, focusing on development, configuration, and automation. This isn't just an admin role, you'll be writing JavaScript, building workflows, and integrating systems while progressively taking on more complex technical challenges.
This role is based in Dunedin. 

Your day-to-day will include: 

• Developing and configuring ServiceNow applications, workflows, and business logic using JavaScript, JSON, and ServiceNow scripting
• Supporting platform administration including client scripts, business rules, UI policies, flows, catalogue items, and notifications
• Assisting with integrations between ServiceNow and external systems via REST, SOAP, Integration Hub, and APIs
• Testing, troubleshooting, and debugging applications across environments
• Building technical documentation for configurations and customisations
• Working with stakeholders to translate requirements into technical solutions
• Committing to achieving ServiceNow Certified System Administrator (CSA) certification within your first year

 
About You:
 
You're technically capable, enjoy problem-solving, and learn new platforms quickly. You might have some ServiceNow exposure already, or you're coming from another technical system with strong scripting fundamentals.
 
Essential:

• Proven experience with JavaScript and JSON
• Working knowledge of HTML and CSS
• Experience with REST APIs (consuming or building), including JSON-based payloads
• Strong troubleshooting and problem-solving skills
• Understanding of web technologies and client/server concepts
• Experience working in a technical support, development, or engineering rol
• Familiarity with ITSM processes and service management principles
• Excellent communication and collaboration skills

 
 
Why This Role?

This is a genuine opportunity to accelerate your career in enterprise application development. You'll receive significant investment in your ServiceNow certification, work with a critical business platform, and be supported every step of the way as you build specialised expertise.

If you're ready to level up your technical skills and grow into a ServiceNow specialist, let's talk.