About the role

The company

With over a decade of global partnerships, they build interface software and integrated hardware used by commercial electronics manufacturers worldwide. Their solutions plug directly into customer product catalogues, supported by strong design and analytics capability. They operate in a true product environment. Hardware and software are continuously improved and released, not delivered once and handed over. This is not a one-off installation setting.

Why now

Demand is increasing while the product continues to evolve. As volume has grown, coordination across hardware, software, and suppliers has become a pressure point. This role is about bringing structure and ownership to delivery so work moves predictably and teams stay focused.

Your role

A hands-on delivery role, sitting across hardware and software initiatives. You’ll work closely with engineering, QA, product, manufacturing partners, and customers to keep work aligned and progressing. You’ll support multiple projects at different stages, from early hardware samples through to customer rollout, so organisation and context switching are key.

What you’ll be doing

Delivery coordination

• Drive planning and follow-through across hardware and software
• Coordinate prototypes, suppliers, manufacturing, and shipments
• Track firmware readiness and deployment timing
• Manage dependencies, raise risks early, and keep timelines realistic

This is an iterative product environment with ongoing releases, not one-time delivery.

Execution and release support

• Support software release readiness, including UAT
• Ensure hardware and software are aligned before rollout
• Work with engineering and QA to get devices ready to ship

You don’t need to code, but you should understand what needs to happen before release.

Customer and stakeholder engagement

• Support delivery conversations with customers
• Help manage expectations when timelines shift
• Keep communication clear and consistent

Pre-sales and planning

• Provide delivery input during early discussions
• Highlight risks, constraints, and trade-offs

Level of experience

Suited to someone early in their delivery career who has been close to execution. You may have coordinated work, supported releases, handled escalations, or been the person keeping things moving. You’ll grow into full delivery ownership over time.

The fit

Experience in a product environment is important. Less suited to infrastructure or one-off delivery, better suited to someone familiar with products moving from prototype through to release. You’re organised, practical, and comfortable in a technical environment involving physical products. You’ve worked around engineers, suppliers, and shifting priorities, and want to step up. You don’t need to be an engineer, but you should be comfortable asking questions, understanding how hardware and software interact, and raising risks early.

Please note

You must be based in New Zealand with valid working rights.