About the role

About the role
We’re looking for a Technical Business Analyst to join a Christchurch-based team, working on a large-scale online platform with a wide user base. You’ll play a key role in bridging business needs with technical delivery, analysing requirements, supporting integrations across multiple systems, and ensuring the platform evolves to meet changing demands.

What you’ll be doing

• Building strong, trusted relationships with stakeholders across both IT and the wider business
• Partnering with stakeholders to gather, analyse, and document business requirements
• Mapping processes and translating them into data flows, system requirements, and user journeys
• Working with APIs, third-party tools, and platforms to support integrations and improvements
• Collaborating with developers, product owners, and global vendors to deliver high-quality solutions
• Producing clear documentation and insights to guide enhancements and decision-making

What we’re looking for

• Proven experience as a Business Analyst or Technical Business Analyst in complex environments
• Strong analytical skills and high attention to detail
• Understanding of APIs, data structures, and systems integration
• Exposure to tools and platforms such as CRMs, booking engines, analytics platforms, or similar
• Excellent communication skills to bridge technical and business teams
• A proactive, curious mindset with a drive for continuous learning

What’s in it for you

• Work on a high-profile online platform that impacts thousands of users
• Exposure to a diverse range of tools, platforms, and integrations
• A balance of technical depth, problem-solving, and business analysis
• Collaborative, supportive team with a culture of growth and innovation
• Hybrid flexibility with a Christchurch base

About the company/culture
You’ll be joining a well-established organisation with a reputation for innovation, collaboration, and continuous improvement. The culture is supportive and forward-thinking, with a focus on solving meaningful problems through technology and delivering real value to users.