About the role

The Role
Desktop Support Technician contract opportunity in Christchurch providing Level 2/3 technical support in a Microsoft environment. This 3-month role with extension potential focuses on end user support, requiring strong communication skills and technical expertise. 

Contract details

• 3-month initial contract with strong potential for extension
• Full-time, onsite position based in Christchurch
• Immediate start available
• Drug and alcohol testing required
• Supportive IT team environment

Responsibilities
Provide comprehensive desktop support services to end users across the organisation. You'll be resolving technical issues, managing system configurations, and ensuring smooth day-to-day operations. This role focuses on maintaining high service levels while supporting users through system changes and upgrades in a busy Microsoft-centric environment.

Skills Required

• Solid desktop support fundamentals with Windows operating systems
• Strong communication skills and genuine patience when working with end users
• Level 2 technical support experience, with some Level 3 capabilities preferred
• Microsoft environment expertise (Windows 10/11, Office 365, Active Directory)
• Problem-solving approach with ability to work independently
• Professional attitude and customer service focus

Ready to support users and make technology work seamlessly? Apply today or send your CV to liz@potentia.co.nz