Digital Innovation Manager
About the role
Digital Innovation Manager | Pou Ārahi Auaha Matihiko
Crown Law Office | Te Tari Ture o te Karauna
About Us | Mō Mātou
Crown Law serves as the legal backbone of the government, offering expert advice and representation on matters that impact the executive branch. From judicial reviews and constitutional questions—including those related to Te Tiriti o Waitangi/Treaty of Waitangi—to criminal prosecutions and revenue protection, we play a vital role in upholding the rule of law in Aotearoa.
With around 250 kaimahi, Crown Law is embarking on a digital transformation rooted in public service values and a firm commitment to modern, efficient, and digitally enabled ways of working. This transformation is backed by a bold new strategy that aims to go beyond incremental upgrades—leapfrogging legacy limitations to shape a future-ready, high-performing technology environment.
About the Role | Mō te Tūranga
As Digital Innovation Manager, you will be a catalyst for change at a pivotal moment in Crown Law’s transformation journey. Reporting to the Chief Technology Officer, you’ll lead the introduction of emerging technologies, champion workplace modernisation, and support the safe, effective use of AI and Microsoft Copilot 365.
This is a newly created, hands-on leadership role. You’ll work across the business to co-design a future state that enables faster, more secure, and more collaborative ways of working. You’ll support the delivery of a modern, people-centric technology environment that builds confidence in tools and enhances service delivery.
Importantly, this role is not about "sweaty tech fixes" or incremental upgrades—it’s about embedding innovation that sticks, and designing change in a way that is inclusive, strategic, and bold. You'll help the organisation move from a state of historical underinvestment toward a digitally confident and adaptable future.
Key Responsibilities | Ngā Haepapa Matua
- Develop and lead a digital innovation roadmap aligned with organisational goals and government priorities
- Drive the safe and ethical adoption of emerging technologies—including AI, automation, and workplace collaboration tools
- Champion the rollout and embedding of Microsoft Copilot 365, ensuring practical, measurable benefits for users
- Redesign business processes to improve productivity, remove friction, and support modern ways of working
- Lead communication, training, and change support to build digital confidence and capability across the organisation
- Work closely with the CTO and business leaders to co-create the future state of digital enablement at Crown Law
- Build strong relationships across teams, ensuring people are supported through digital change
- Ensure innovation efforts are secure, sustainable, and aligned with Crown Law’s strategic and regulatory context
- Stay connected to external partners, sector peers, and technology leaders to remain at the forefront of public sector innovation
- Proven experience leading digital transformation and technology adoption in complex or regulated environments
- Strong knowledge of modern workplace technologies, cloud services, automation, and Microsoft Copilot 365
- Excellent relationship-building skills with a focus on empathy, trust, and collaboration
- Exceptional communication abilities—able to distill complex ideas into clear, compelling narratives
- Strong change leadership and stakeholder engagement capabilities, especially with non-technical users
- Proactive, adaptable, and comfortable navigating ambiguity and co-creating new functions
- Understanding of te ao Māori and a values-led approach aligned with the principles of Te Tiriti o Waitangi
- Motivated to make a lasting impact on how technology supports a high-performing, public service–driven organisation
- A starting salary range of $140,000 – $165,000, based on experience
- Annual wellness payment and professional development support
- Five weeks annual leave plus three additional Crown Law days.
- Flexible working environment grounded in trust and performance
- The opportunity to shape digital transformation from the ground up in a public service organisation with a vital mission
To be considered for a position at Crown Law you must have a legal right to live and work in New Zealand and are required to complete a Ministry of Justice Criminal Records Check. All applications should include a covering letter and curriculum vitae.
Access requirements and/or whānau support will be taken into account when arranging interviews. Please be patient awaiting a response.
BH-18814