About the role

Company Profile:
Crew are excited to be the exclusive recruitment partner of TRENDS, an international leader in the promotional products industry recognised for setting the benchmark in innovation and outstanding customer service. With over 35 years in business, TRENDS offers an unparalleled range of promotional items, underpinned by a commitment to superior product reliability, quality and efficiency. As they continue to evolve and grow, remaining dedicated to fostering a supportive work environment is important to them, embracing respect, teamwork, and continuous improvement.

Why You Would Like It:
- Join a team where continuous learning and development are encouraged.
- Collaborate with industry leaders and strategic partners.
- Opportunity to work with cutting-edge technologies in application support.

The Opportunity:
Step into a pivotal role where your expertise in application support will drive the seamless functionality of crucial business applications. With a focus on innovation and efficiency, you'll work alongside a dynamic IT team to resolve issues, enhance application performance, and contribute to the overall success of the company.

The Role:
As an Applications Support Specialist, you'll be the go-to person for resolving application-related issues, ensuring optimal performance and user satisfaction. You will engage with various stakeholders, including developers, IT staff, and external partners, to ensure seamless integration and functionality. Your role will involve troubleshooting, system monitoring, and user training, all while driving digital adoption and continuous improvement across the business.

Your Fit:
If you're someone with a strong background in application support, familiar with ITSM tools like ServiceNow and Jira, and possess a knack for problem-solving and customer service, this role is for you. Your ability to communicate technical concepts clearly and your experience with database management and monitoring tools will be key to your success.

Apply now to join a leading organisation as they continue embarking on an exciting journey of ambitious growth and transformation. Connect with Courtney via courtney@crewconsulting.co.nz to learn more about this exciting opportunity